MULTIPLAY : VIDEO

[FFF]

Hello,
I sent the report (REMOVED EMAIL)!
Thanks again ,
Regards

[David]

I see your system only has 4B of RAM with 1GB free.

Can you try the same production and video files on a system with more RAM ?

[FFF]

Hello,
I tried on another system with more RAM but this is exactly the same problem!
Thank you

[David]

I don't know what the issue is sorry.

[FFF]

Hello,
I'm sorry, it's a shame! Thank you

[FFF]

Hello,
I come to you because David after having looked into the question could not see the solution, maybe has it happened to someone? : When I launch a video it appears: a window asking if you want to continue, start over or shut down the application, that's annoying!
Has this happened to any of you?
Thank you in advance for your feedback!

[David]

That window pops up when an error occurs. It has details that can possibly help me determine the cause.

[FFF]

Hello,
No other details, only this window appears when I launch a video! attached the report,
Thanks again !

[FFF]

Hello,
No other details, only this window appears when I launch a video! attached the report,
Any idea to solve the problem?
Thanks again !

[David]

No ideas sorry. It can be hard to fix a bug if I can't replicate it.

[David]

About the only way I can look into this more is if you uploaded the production and video files somewhere and emailed me a link to them.

[FFF]

Hello,
Thank you again, I am sending you the production video by email as an attachment, it is not too large,
With the hope that you can find a solution, that would be great!
The window opens only after the sequence of the other elements,
Thanks again ,
Very cordial

[David]

I just tried that video clip in one of my existing productions and it plays fine.

Maybe email me the production file as well?

[FFF]

Hello,
Thanks, I would like to send you the production file but what is the production file? Is it the safeguard of the project?
Thank you
cordially

[David]

It's the mpp file you saved when you made the production.