MultiPlay won't start

Started by TbM Labs01, February 22, 2024, 08:54:24 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

TbM Labs01

I'm new to MP.  It was working great, I was excited to have something other than QLab to use.  I had it opened, using my Dante Virtual Sound Card; connected to a Yamaha DM7.  I opened ProTools and went to show a college how well the USB i/o for the console worked with ProTools.  I had to restart my machine twice to get the console and ProTools talking to each other.  In the process, MP stopped starting.  It is Beta 210.  I couldn't un-install MP to completely start with a new instance.  Each time I try to run MP it tells me and error occurred in the application.  All I can do is close the application.  I sent in the bug report and am waiting to see if anything comes of it.  In the mean time, I installed MP on a Surface to get by.

David

In the v212 release I'm adding some more checks for when MultiPlay finds an usually high number of audio input or output devices. This could be the case for you.

Session logs can be found in C:\Users\USERNAME\AppData\Roaming\Audio Visual Devices\MultiPlay\logs

They may help me with further troubleshooting.

The preferences file is C:\Users\USERNAME\AppData\Roaming\Audio Visual Devices\MultiPlay\Preferences.xml

This can be deleted (with MultiPlay closed) if there's some setting that's causing other issues at startup. It will be rewritten (with safer defaults) the next time MultiPlay is run.

TbM Labs01

#2
I have sent the logs, however, I downloaded the latest version and it worked.  Sorry for the confusion.  Thanks for the great app.

David

No problem. Good to hear it's working for you now.